Case study / 03

Hostai logo

Hostai.

The world's first AI host for websites — given a brand that feels human.

  • Positioning & strategy
  • Identity & system
  • Campaign & digital
The Hostai website — 'The world's first AI host for websites.'

The product

A host that greets every visitor.

01  The challenge

Every AI tool looks the same.

Hostai came to Presence with a genuinely new product: an AI host that guides website visitors through the content that matters and turns them into customers.

The problem was the category. Gradients, robots, glowing brains — AI brands had become interchangeable, and none of them felt like something you'd want greeting your customers.

02  The strategic thinking

Not a chatbot. A host.

We identified that Hostai's real value wasn't the technology — it was hospitality. A good host welcomes you, understands you and shows you around.

So we positioned Hostai as a person on your website, not a widget in the corner: confident, well-dressed, and quietly intelligent.

03  The brand idea

Give Hostai a URL. It does the heavy lifting.

Hostai 'The magic' section — five steps from URL to live host

We developed the brand around simplicity as a promise: no training, no knowledge base, no complicated builder. One URL in, one guided experience out.

The voice became short, numbered and declarative — the language of instructions, delivered with the calm of a concierge.

  1. 01Enter URL
  2. 02Understand the page
  3. 03Build the journey
  4. 04Write the script
  5. 05Go live

04  The identity

Two people. One handshake.

The mark is an H formed by two figures — the host and the visitor — joined by a single flowing line. It's the only colour in the system: cool blue meeting warm coral.

Everything around it stays black, white and monospaced, so the moment of connection is always what you notice first.

The Hostai mark — two figures forming an H

Host black

#050505

Paper white

#f4f4f4

Visitor blue

#18c8ff

Welcome coral

#ff7a6b

05  The brand in the real world

Off the screen. Onto the street.

The campaign puts one sentence and one mark on black — the same restraint as the product, at city scale.

Hostai billboard reading 'Give your website a host.' on a city building

— The billboard

Hostai business cards on dark stone
— The business cards
Hostai bus-shelter poster at night
— The street poster

06  The result

An AI brand you'd trust at the door.

The result is a brand that stands apart from the AI category — human where others are robotic, calm where others are loud, and instantly recognisable from one mark.

Every visitor,welcomed.

Next project

Mutely.View case study →